Frequently Asked Questions

Relax. we got you.

Who typically joins Under30Experiences trips?

Over 70% of our travelers come solo.

Most participants are ages 21–35 from the U.S. & Canada, though we’ve hosted travelers from every continent. Many are professionals, creatives, students, teachers, and entrepreneurs, as well as people still figuring it out.

We ask that travelers bring an open mind and a positive attitude. Our trips are built on mutual respect. Please, no divas, egos, or chronic complainers.

Can I bring a friend?

Of course.
You can request preferred rooming arrangements during registration. If you have a special request, email us at bookings@under30experiences.com and we’ll help coordinate.

Will I have a roommate?

Yes. Trips are intentionally designed to help you connect with other travelers.
If you prefer your own room, email bookings@under30experiences.com for single-room pricing and availability.

How does booking work?

You reserve any trip with a $195 deposit. The remaining balance is due 60 days before departure.

Deposits are non-refundable. Trips are non-refundable, but one transfer is allowed under our Switch Your Trip policy.

Full details are outlined in our Cancellation & Transfer Policy.

What is your cancellation & transfer policy?

You may email us 30 or 60 days before departure (depending on the trip) to switch your trip once for free or place your credits on hold.

Cancellations/transfers must be submitted via email to bookings@under30experiences.com. They are not valid via WhatsApp, social media, or chat. You must receive confirmation from us for it to be official.

-Experience Credits:
-Valid for 2 years
-Non-refundableHave no cash value
-Are giftable (except credits earned via rewards/contests)

Trips are non-refundable. Some trips include non-refundable permits (see individual trip details).

If something comes up within 30/60 days of departure, please refer to your travel insurance policy.

If we must cancel due to events outside our control (natural disasters, political unrest, pandemics, etc.), we issue 100% credit toward a future trip, not refunds.

For full legal details, see our Cancellation Policy and Terms of Service.

Do I need travel insurance?

Yes. Travel insurance is required to travel with Under30Experiences.

Your policy must include at least 200,000 USD in combined medical coverage, including emergency evacuation and repatriation.

We strongly suggest your policy also includes:

-Personal liability
-Trip cancellation
-Trip interruption
-Loss of luggage

Some insurance plans do not cover certain “high-risk” activities. Please ensure your planned activities are covered. For example, our Thailand trip includes rock climbing, which is not covered by some basic plans. We strongly recommend purchasing cancellation insurance at booking.

What’s included in the trip price?

Included:

-Accommodations
-Breakfasts
-Several dinners
-Daily transportation
-Activities
-Often airport pickup/drop-off
-An experienced Trip Leader

See individual trip pages for specific inclusions.

Not included:
-International Airfare
-Travel insurance
-Most lunches
-Alcohol
-Visas
-Country entry/exit fees
-Incidental expenses

How do flights work?

You book your own arrival and departure flights.

After registration, we send detailed flight instructions with specific arrival/departure windows.

Do not book flights until you receive these details.

If you arrive or depart outside pickup times, you may need to arrange your own transportation.

Do you offer last-minute deals?

Yes. Seats sometimes open up on sold-out trips. Check our Trips on Sale page or join our mailing list for updates.

How do I connect with other travelers before my trip?

About 30 days before departure, you’ll receive a pre-trip email with an invite to your group’s private WhatsApp chat.

Many groups use this to coordinate airport meetups or extend their stay together.

How much should I tip my Trip Leader?

Tipping is not required, but it is appreciated.

A guideline is $5–10 USD per person per day for excellent service.

Gratuities directly support our local Trip Leaders, their families, and their communities.

Are your tours accessible?

We want everyone to feel comfortable traveling with us.

Browse our trips online, then email bookings@under30experiences.com with your accessibility needs (wheelchair, mobility, hearing/vision, plus-size travelers, etc.). We’ll work with you on options.

You may also review our Diversity Statement.

What if I still have questions?

Email bookings@under30experiences.com and our Customer Experience Team will be happy to help.